Frequently Asked Questions: Facebook, Instagram & WhatsApp Account Recovery

Send us a WhatsApp message with the details of the disabled account and we'll diagnose the problem for free. After the diagnosis we file a professional appeal with Meta on your behalf, using the tools and experience we've built up. Simple cases are resolved within 24–48 hours, and more complex ones within 3–7 days. Payment is made only after the account has actually been released. If we don't succeed, you don't pay.

A disabled account means you have no access to the account at all — you can't log in and you see a message that the account has been disabled. A restricted account, on the other hand, is still accessible, but some functions are blocked — for example you can't run ads, your posts get limited reach, or the account is under "review" by Meta. Each situation calls for a different recovery approach and we tailor the treatment accordingly.

Simple cases — a temporary block or an advertising restriction — are usually resolved within 24–48 hours. More complex cases, such as hacked accounts, permanently disabled accounts, or business accounts with a history of violations, can take 3–7 days. Throughout the process we keep you updated and report every step of progress.

Facebook has a 30-day window after deletion during which the account can be recovered through a deletion-cancellation request. After 30 days the process is much more complex, but not impossible. We have advanced tools and methods that can help even in such cases — contact us for a free initial diagnosis and we'll assess the chances together.

Act fast: immediately try to change the password and the email address linked to the account. Then report the hack through Meta's Help Center. If you no longer have access, contact us immediately, because sometimes there is a narrow window for action before the account is locked completely. We have extensive experience dealing with hacked accounts and a 95%+ success rate in such cases.

A Shadowban (silent restriction) is a state in which Instagram limits the reach of your posts without notifying you — your posts don't appear in search, in hashtags, and sometimes not even in your followers' feed. Common causes are using banned hashtags, suspicious activity (mass likes/follows), or terms-of-service violations. You can usually get out of it by stopping the problematic activity, cleaning up the problematic hashtags, and taking a "rest" period of 2–3 weeks. In more stubborn cases we can help with a structured process.

The first step is to file an appeal through Instagram's official channels — check the "My account was wrongly disabled" option on the login page. If the official appeal fails, contact us: we have professional methods for handling disabled accounts with a 95%+ success rate and payment only after success. The sooner you reach out, the better the chances of success.

Yes, it's possible. Instagram allows identity verification via phone number or ID documents even without access to the linked email. The process with Meta is complex and requires submitting a detailed request with proof of ownership. We specialize in this process and handle it for you professionally and thoroughly, end to end.

A temporary disable usually lasts from 24 hours to 30 days and sometimes clears on its own. It is usually caused by multiple reports against you, suspicious activity, or a first violation of the terms. A permanent ban requires filing a detailed, professional appeal with Meta — a process that demands experience and expertise. We identify the type of disable and route it to the appropriate treatment.

The common signs of a hack: receiving an alert about a login from an unfamiliar location, posts or messages you didn't send, changes to account details (email, password, username), and unfamiliar devices in the list of connected devices in settings. If you suspect a hack, act immediately: change your password, enable two-factor authentication, and if needed contact us for immediate treatment.

A WhatsApp block can be temporary (24–72 hours) or permanent. For a temporary block it's best to wait and avoid suspicious activity. For a permanent block you need to contact WhatsApp support through the official channels and submit a recovery request with proof that the account is yours. We have extensive experience recovering permanently blocked WhatsApp accounts with a 95%+ success rate and payment only after success.

Act fast — there is a 30-day window after the number is set up on a new device during which your groups don't remove you automatically. Contact us immediately: we have methods to regain control of the number even in cases like these. To prevent it from happening again, enable Two-Step Verification immediately after the recovery.

If you have an active backup (Google Drive on Android, or iCloud on iPhone), restoring the history from the backup is relatively simple. Messages deleted without a backup are harder to recover, but sometimes we can retrieve some of them with special tools. The circumstances affect the odds — contact us for an initial diagnosis.

First check whether there is an outstanding debt to Facebook that caused the block — sometimes simply updating your payment details solves the problem. If not, file an appeal through Meta Business Support. For complex Ads Manager block cases — accounts blocked due to policy violations, prohibited content, or trust issues — contact us for professional treatment.

A professional appeal includes: logging into the Meta Business Help Center, selecting the blocked Business Manager, clicking "Request Review", and preparing business verification documents (business certificates, owner ID, evidence of legitimate business activity). The most common mistake is submitting an empty appeal without supporting documents. We handle this process professionally and thoroughly with a high success rate.

Ad performance data (Insights) is usually stored in Meta Business reports and remains accessible even after a campaign is deleted. Deleted campaigns can't be restored for active editing, but their historical data can be exported. We assess each case individually — contact us for an initial review.

Our prices are fair and competitive: from ₪500 (approx. $150) for simple issues (temporary block, password problems) up to ₪2,500–3,000 (approx. $750–900) for complex issues (hacked accounts, Business Manager, permanent rulings). The initial diagnosis is free — we'll review your case and quote an exact price before we start. The most important point: payment only after proven success.

Our overall success rate stands at 95%+ across thousands of cases. The odds depend on the type of block, how much time has passed, and what caused it. Temporary blocks are almost always solvable, and even permanent blocks are resolved in most cases with a professional approach. We perform a free initial diagnosis and tell you the odds before we start.

Yes, completely. The entire process is handled with full discretion — the information you provide is used solely to resolve the issue and is deleted afterwards at your request. Nothing is shared with any outside parties, and no documentation is published without your explicit consent. On request, we can also sign a non-disclosure agreement (NDA).

Simple (temporary block): 24–48 hours. Medium (disabled account): 3–5 days. Complex (hacked account / permanent ruling / Business Manager): up to 7 days. Throughout the process we update you at every step and you can reach us with any question. Payment only after proven success — you take no risk at all.